1. EMBEDDING SUSTAINABLE DEVELOPMENT GOALS (SDGS) IN BUSINESS: A CASE STUDY
Authors: Dr. NEERAJ SINGHAL
Sustainability and sustainable development had covered a long journey over the period of decades before adaptation of Sustainable Development Goals (SDGs) by United Nations in the year 2015 by replacing Millennium Development Goals (MDGs). One hundred and ninety-three countries were the signatory for the adaptation and incorporation of SDGs across industry and sectors. Since then companies are looking for identifying common standards and measurement tools for integrating the SDGs across the value chain for the benefit of all the concerned stakeholders/actors. This study proposed a framework for embedding SDGs in business, qualitative comparative analysis is used with desk method as suggested by Lukin et al. (2022). Further according to Locke (2001) for studying a novel phenomenon exploratory case study method is an appropriate tool. Two Indian fashion giant Arvind Limited (AL) and Birla Cellulose (BC) are selected for the study based on their sustainability report, social legacy, brand value, market capitalization, and global presence accessible through public domain information. The proposed framework comprises; seventeen common materiality issues (CMIs), fourteen key performance indicators (KPIs), fourteen instruments for performance measurement of eight common SDGs adapted by AL and BC for the benefits of key stakeholders/actors
Keywords:
Sustainability, Sustainable Development, Sustainable Development Goals, Strategic Framework, Materiality Issues, Key Performance Indicators, Stakeholders.
2. EXAMINING THE RELATION OF SUPPLY CHAIN FINANCE ON FINANCIAL PERFORMANCE OF FIRM: A PANEL DATA REGRESSION MODEL
Authors: Dr. PINKU PAUL
Abstract
This study delves into the correlation between supply chain finance (SCF) and the financial performance of the firms. It employs an observed model based on a panel data regression analysis using data from 388 Indian textile firms listed on the BSE over a decade, from 2014 to 2023. The findings were processed using STATA software. The results highlighted that SCF is related to firm performance concerning customer and supplier financing. The trade-credit to the customers and suppliers was statistically significant in the firm's performance. It was also found that size, liquidity, sales growth, and asset utilization have statistically positive associations with firms’ performance. Implementing SCF brings significant benefits to both customers and suppliers, driving improved performance across firms and contributing to the advancement of the textile industry in India
Keywords: Supply Chain Finance, firm performance, trade credit, customer financing, supplier financing, size, sales growth.
3. EFFECT OF BANK TYPES ON SERVICESCAPE, SERVICE QUALITY, CUSTOMER BANKING EXPERIENCE AND LOYALTY IN INDIAN BANKING INDUSTRY: AN EMPIRICAL INVESTIGATION
Authors: OME NARAIAN SRIVASTAVA1 and Dr. DEBAJANI SAHOO2
Abstract
Banking services are very important for economic growth of a country. Banking industry in India comprises of Public sector, Private sector and Foreign banks. Their services are rated differently by the customers. Quality perception of services is determined by a number of factors including the surroundings in which services are rendered, known as Servicescape. Servicescape comprises of ambient conditions, spatial layout and functionality, signs, symbols and artifacts and social servicescape. Service quality is the overall perception of service as appraised by the consumer. This is comprised of five elements namely Tangibility, Reliability, Responsiveness, Assurance and Empathy. Servicescape and Service quality impact the sensory, affective, behavioural and intellectual assessment about a particular service. This overall experience of the consumer about a particular service is termed as Customer experience. Customer experience determines the behavioural intention of the customer in future in the form of loyalty. Present study is an empirical attempt to investigate the differences across three different categories of banks regarding servicescape, service quality, customer banking experience and loyalty of customers. Findings of the study suggest that there are substantial differences across three categories of banks in India.
Keywords: Servicescape, Customer banking experience, Service Quality, Loyalty.
4. INTEGRATING MANAGEMENT ACCOUNTING AND MARKETING PRACTICES IN PURSUIT OF COMPETITIVE ADVANTAGE
Authors: Dr. UMA RAMAN. M1, Dr. NAGALAKSHMI M. V. N2, Y.V.N. SAI SRI CHARAN3, MAFRUZA SULTANA4, POOJA GUPTA5 and Dr. NEHA JAIN6
Abstract
Organizations looking to gain a long-term competitive edge in the fast-paced corporate world of today must integrate management accounting and marketing strategies. Marketing drives consumer interaction, brand development, and market positioning, while management accounting offers vital financial information that help businesses make wise decisions. The convergence of these two disciplines has the potential to greatly improve organizational performance by bringing financial objectives and market-driven strategies into alignment. In order to better understand how data-driven financial insights from accounting systems may assist marketing initiatives including pricing strategies, customer segmentation, and product development, this study examines the synergy between management accounting and marketing. Companies can prioritize high-return initiatives by aligning marketing expenditures with financial performance measures through effective integration, which optimizes resource allocation. Furthermore, marketing departments can gain a better knowledge of the financial effects of their plans by utilizing management accounting tools like cost-benefit analysis, break-even analysis, and performance assessment. The article also explores the ways in which accounting methods might be impacted by marketing feedback. For example, cost accounting can be improved to incorporate more precise expenses associated with acquiring new customers, or pricing models can be modified in response to consumer behaviour analytics. This mutually beneficial collaboration promotes a comprehensive strategy, guaranteeing that marketing and financial goals are aligned to attain long-term profitability and market expansion. Organizations can improve customer value, boost profitability, and keep a competitive edge by combining management accounting and marketing strategies. By matching corporate resources with market possibilities and guaranteeing that customer centricity and financial sustainability are pursued as complimentary rather than exclusive objectives, this integrated approach facilitates strategic decision-making. The study's conclusion highlights frameworks and best practices for successful integration, providing managers and decision-makers with useful information to help them stay competitive in a market that is changing quickly.
5. ANALYSING THE IMPACT OF AI IMPLEMENTATION ON HUMAN RESOURCES AND FINANCIAL MANAGEMENT: THE MEDIATING ROLE OF EMPLOYEE SKILL ENHANCEMENT
Authors: Dr. VINKY SHARMA1, Dr. SHUBHANGINI BHALLA2, Dr. MEGHA VIMAL3, Dr. BABITA RANI TYAGI4, Dr RAJIV KUMAR5, SAROJ KUMARI6 and KAVISH SHARMA7
Abstract
In today's business environment, the incorporation of Artificial Intelligence (AI) is transforming the landscape of Human Resources Management (HRM) and Financial Management (FM). This study investigates the intricate dynamics of AI implementation in these domains, with a specific focus on the mediating role of employee skill enhancement. Employing a comprehensive research methodology, including a structured questionnaire distributed to 404 employees in private companies across various sectors in India, and utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM) for analysis, the research reveals significant positive associations between AI implementation and enhanced HRM efficiency, optimized FM processes, and improved employee skill sets. The proposed conceptual model visually represents these complex relationships, contributing both theoretical insights and practical implications for organizations navigating the transformative landscape of AI implementation.
Keywords: Artificial Intelligence (AI); Human Resources Management (HRM); Financial Management (FM); Employee Skill Enhancement.